Refund policy
At oneeleven, we stand behind the quality of our products.
We accept returns or exchanges within 14 days of delivery provided that:
-
Items are unworn, unwashed, and unused
-
All original tags and packaging are intact
-
Items show no signs of wear, damage, or odor
Due to hygiene reasons, sports bras and matching sets must be tried on over underwear.
Final Sale Items:
Items marked as Final Sale are not eligible for returns or exchanges.
To start a return or exchange, please contact us at oneelevenbrand@gmail.com with your order number.